Low Annual Fees
Remote Server Support
Remote Desktop Support
DNS & Web Hosting
Eliminate need for in-house
Customer references available
offer business our range of support packages which cater for business'
with no internal IT staff or expertise through to those with internal
IT and need technical backup. In addition we can provide on site staff
at the times you need, in the SMB market there are times when there is
a need for part time experienced technical staff.
basic 'Startup' package, for an annual fee, provides customers with
technical support via telephone, email or fax, and attractive rates for
on site or remote support. This type of support is also ideal for those
businesses who have a member of staff providing IT support as a
secondary role to their main task within the company. These staff can
often feel isolated and lost when confronted with new IT problems and
no one to turn to. For them often a call to our support line is all
that is required to sort out the problem. And when your in-house
support staff are on holiday or sick, you have the comfort of being
able to call on us if needed.
small businesses have no in-house IT support at all and staff are left
to struggle on relying on knowledge built up on their PCs at home or
worse just not knowing what is going on. Compared with the costs of the
time spent by staff on IT issues, the time lost from their
primary role, and of course the cost of repairing the frequent
'problems' caused, the 'Silver' support package proves a real cost
The 'Silver' package provides all the benefits of the 'Startup' package
above, but in addition provides all your network administration -
managing security, user accounts, email, updating and patching, remote
access etc. Remote access allows us to do all these things and help out
on user desktop issues without requiring a site visit, to the customer
this results in quicker responses and lower bills.